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Returns or Exchanges

Returns Policy

We hope you enjoy your new Muscle Fit Basics clothing just as much as we do but sometimes that's not always the case. In the event that you are not 100% satisfied with your purchase you can arrange a return within 14 days of receipt on items that are:

  • Item/s must be unused, unmarked, unwashed and in perfect condition.
  • In the original packaging or box and with original inserts.
  • Not defective as a result of misuse.
  • Tags/labels still attached.

All items that are returned go through a thorough inspection before returns are actioned. If the returned item doesn't meet with our standards as mentioned above, the customer will be emailed. 

We aim to process returns 7 days after the returned items are received. Please note, refunds will only be provided once your return has arrived safely back to us.

Note: If the buyer removes the tags/labels and insists on returning the items the buyer will be fined as it is a clear violation of our return policy. If there is a clear sign of use we reserve the right to return the items back to you and charge you for the return P&P costs under Sale of Goods Act 1979.

We do not refund shipping charges on the original purchase, the original shipping costs will be displayed on the parcel that the items were delivered to you in. Additionally, return charges are the responsibility of the customer.

If you wish to return an unwanted item for store credit please use the contact form at the bottom of this page or email us with your order number and we will provide you with further instructions.

 

Exchange Policy

If you wish to exchange an item please use the contact form at the bottom of this page or email us with your order number and we will provide you with further instructions.

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