Terms & Conditions
All site content is copyright of Muscle Fit Basics, and may not be reproduced in any manner without the express written consent of Muscle Fit Basics.
We accept Visa, MasterCard, American Express, Discover, and PayPal. All payments are processed through our 100% secure server and your information is protected with the highest level of care and protection.
We take delivery very seriously and make sure that all items are carefully labelled and posted with the highest security and safety. If the unexpected happens and your parcel is lost, we do not assume responsibility if the buyer did not pay for tracking as this protects us in cases of fraud. If we do not have proof of delivery or receipt we will compensate you for your lost item even if you did not pay for tracking but if we do it is the responsibility of the buyer to open a claim with Royal Mail. The buyer can contact Royal Mail with a copy of the receipt we will provide and open a claim to retrieve compensation.
Although an item may be indicated as in stock on our site, we can’t guarantee product availability and some products may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, exchange, discontinue, or cease to make available any or all products or to cancel any order.
Our 365-day guarantee serves as a safeguard against any potential product faults that may arise within the specified time-frame. However, it's important to note that this guarantee does not extend to issues that might be caused by customer-related factors, such as improper care, accidental damage, or usage that falls outside the intended scope of the product. We are committed to providing products of the highest quality and craftsmanship, and while we stand by our commitment to addressing manufacturing defects, issues arising from customer-related factors are not covered under this guarantee.
Your privacy is important to us. We do not collect personally identifiable information about you on this site without your knowledge, and all such information is collected directly from you. We may utilize your email address to send communications to you, but there is always an opt-out at the bottom of every communication. If there are any questions you have that haven’t been covered here, please email us at firstname.lastname@example.org and we’ll reply to your inquiry as soon as possible.